We hear about outages from the customer
Try thisCompare the two sides — unwatched on the left, watched on the right.
- 2identical offices: unwatched and watched
- 80%CPU load at which the demo raises the alarm
- 4devices behind the server in each office
The demo runs on made-up data. Figures describe the demo set-up, not client results.
I want thisEarly warnings, automatic response and fewer outages
Catch the problem before it takes you down.
Servers rarely fail without warning. Load climbs, a disk fills up, a link slows down. Monitoring watches every device on the network and speaks up when something unusual starts, not once everything has stopped. The demo runs the same incident in two offices: unwatched on the left, watched on the right.
Who it is forCompanies without their own IT department
Delivered as part ofManaged IT
The difference the demo shows
Without monitoring: the server goes down and the whole office stops. With monitoring: the overload is caught early, traffic is rerouted and people keep working.
IT manager
Every device in one overview, repair tickets opened automatically and warnings before something fails.
How it worksStep by step
We deploy the agents
On servers, switches, tills and other devices. They are lightweight and need no VPN.
The system learns normal operation
Over the first few days it builds a normal pattern for each metric: CPU, response time, error rate, packet loss.
Catches the drift before the crash
“This disk is starting to misbehave”, “this link is slowly degrading”. The alert comes with a confidence level.
Opens a ticket with a procedure
A confirmed incident appears in your ticketing system with a suggested procedure, and the on-call person is notified.
Suggests a fix or steps in
Suggests a fix based on similar incidents. Pre-approved actions, such as rerouting traffic or restarting a service, it carries out itself.
What it doesWhat it needs in production
Round-the-clock device and service monitoring
Servers, switches, tills, terminals, locks, printers and cloud services. One agent, one console.
Warnings before a failure
Every device has its normal pattern. The system notices a disk starting to fail or a link slowly degrading before it goes down.
Tickets opened automatically
A confirmed incident is opened in your ticketing system with a suggested procedure from your documentation.
Agents at every site
Small agents at branches and on the shop floor with a local cache, so a lost connection does not blind the monitoring.
Availability reports
Availability by client and service as a PDF or through an interface, automatically at month end.
Connected to your ticketing
Jira Service Management, ServiceNow, ConnectWise, Atera, HaloPSA. Two-way, so the alert and the ticket always match.
Alerts in Teams and Slack
Critical issues page the on-call person, informational ones go into a digest. The noise stays low.
Planned maintenance
Alerts are muted during announced maintenance and different rules apply out of hours. No 2 a.m. pages for a planned restart.
Who it is forWhere it makes sense
Managed IT providers
One view of every client, availability against each contract and monthly reports ready for invoicing.
Finance and NIS2-regulated firms
Monitoring with the depth of record a regulator expects: configuration changes, approvals, outage reporting.
Multi-store retail
Tills, payment terminals and Wi-Fi across dozens of stores. A till outage on a Friday night is caught before the store manager calls.
Healthcare IT
Practice systems, lab interfaces, imaging. It watches the infrastructure underneath so a clinic does not lose half a day to a network fault.
Hotels and accommodation
Property system, channel manager, door locks, guest Wi-Fi. Alerts reception when the lock controller goes down, before guests start calling.
Small software and operations teams
Applications, databases, queues. A layer over your Datadog or Grafana that filters out the noise and surfaces the one alert that matters.
IntegrationsRuns on what you already have
- Zabbix
- Nagios / Icinga
- Datadog
- PRTG
- Grafana / Loki
- Microsoft Defender for Endpoint
- ConnectWise / Atera
- Jira Service Management
- Slack and Microsoft Teams
- SNMP / WMI / SSH agents
The list is not exhaustive. We connect systems that are not here as long as they have an interface.
Want this in your business?
A no-obligation call with someone who builds these. We go through your brief and say what is realistic and what is not.
Book a consultation