Cloud and infrastructure

Managed IT

Operations, helpdesk and monitoring as a service. You run the business, we run IT.

We take over day-to-day operations: user support, updates, backups, monitoring and vendors. With a clear scope and a monthly overview for management.

What we deliver

User support
Helpdesk with agreed response times, remote and on site.
Infrastructure operations
Monitoring, updates, backups with verified restores, licence and device management.
Overview and plan
A monthly report for management, an annual hardware refresh plan, cost control.

One overloaded IT person
Handles printers and servers alike and has time for nothing.
Several sites without unified oversight
Each with its own vendor and its own rules.
Your IT administrator is leaving
You need to bridge months, not hire in a panic.
Merging two environments
After a merger or acquisition, with as little disruption for users as possible.

Discover
Environment inventory, documentation, hidden risks, critical dependencies.
Design
Service scope, response times and price. What the fee covers and what it doesn’t, written plainly.
Deploy
Stabilisation: backups, multi-factor authentication, monitoring. Hand-over from the current provider while everything keeps running.
Operate
Helpdesk, monitoring, monthly report, quarterly technical review.

How much does it cost?

A monthly fee based on users and servers. You get the exact price after the initial inventory.

Do you come on site?

Yes, by agreement. Most things are solved remotely; we come on site where it makes sense.

Can we switch from another provider?

Yes. The transition follows a clear procedure: taking over documentation and access and re-pointing monitoring while everything keeps running.

What about specialised projects?

Security, cloud, AI and digitisation are separate services. Managed IT clients get them on preferential terms.

Talk it through with someone who does this. No slides, just specific questions about your environment.