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People ask about things already written down

Try thisTry the question marked with a “?” — the documents do not cover it.

I want this
Company knowledge base6 documents · 1,842 passages · indexed 11 Sep
sources only

What per-diem do I get on a two-day trip, and who approves it?

2 sources above 0.62, the rest discarded
For a trip longer than 18 hours the per-diem is CZK 250 per calendar day, so on a two-day trip each day is counted separately. The trip needs prior approval; if the expected amount exceeds CZK 5,000 your department head signs it off. The expense report is due within 10 working days of return.

Answers only from the uploaded documents. What is not in them it will not invent — it says it does not know.

Retrieved passageshover [1] or tab to it
  • SM-04Travel expense policy1
    § 3 Per-diem and mileagerev. 2026-04
    0.93
    For a business trip longer than 18 hours the per-diem is CZK 250 per calendar day. The employee submits the expense report within 10 working days of the end of the trip.
  • FI-09Purchase approval rules2
    table 2 Signature limitsrev. 2026-03
    0.71
    Orders and business trips with an expected amount above CZK 5,000 are approved by the department head before the cost is incurred.
  • HR-07Work rules — home office
    § 5 Attendance recordsrev. 2026-06
    0.44
  • ON-02Onboarding — IT access
    step 4 — VPN and MFArev. 2026-07
    0.21
  • IT-03Password and MFA policy
    2.1 Rotation and second factorrev. 2026-05
    0.15
  • PR-11Server room operating rules
    art. 6 Access and keysrev. 2026-02
    0.09
Plus and minus zoom, zero shows the whole demo, arrows move the zoomed demo.
  • 6documents in the demo knowledge base
  • 4questions to try; the documents cannot answer one of them
  • 0.62relevance threshold below which the assistant does not answer

The demo runs on made-up data. Figures describe the demo set-up, not client results.

I want this
What it solves

Internal assistant that cites its sources and admits what it does not know

Answers from your own documents — with the passage attached.

The objection to this technology is always the same: it makes things up. So the demo shows the grounding rather than the confidence — pick a question, watch which documents win the retrieval, then hover a citation to see the exact passage the sentence came from. One of the questions has no answer in the corpus, and the assistant says so instead of inventing one.

Who it is forCompanies with directives, manuals and high turnover

Delivered as part ofAI implementation

What your staff get

Asks in plain language instead of hunting through a shared drive.

Operations

Every answer is traceable to a document and a section, so an incorrect answer points at an outdated directive rather than at the model.

How it worksStep by step

  1. A question in plain language

    No keywords, no knowing which directive it is in. That hunt is the work meant to disappear.

  2. Retrieving passages

    Only your documents are searched. The passages that actually cover the question win, not the ones that merely share words.

  3. Composing the answer

    The answer is built from the retrieved passages, and each sentence keeps a marker pointing at its section.

  4. When there is no basis

    Nothing cleared the threshold. The assistant says so and offers to hand over to a person — an invented answer is worse than none.

  5. Feedback into the documentation

    Unanswered questions are collected. They show what the documentation is missing or says unclearly.

What it doesWhat it needs in production

  • Citations to the passage, not the file

    A link to a 60-page document is not an answer. Each marker opens the sentences the claim was built on.

  • A refusal path

    When nothing clears the relevance threshold, the assistant says the base does not cover it and routes the question to a person, with the retrieved passages attached.

  • Permissions follow the source

    People see answers only from documents they may open. The assistant does not become a hole in the access model.

  • Freshness

    A replaced directive is re-indexed and the old version stops being cited, so the assistant does not quote a superseded rule for months.

  • Gap report

    Questions nobody could answer are the most valuable output: they show exactly which document is missing or unclear.

  • Runs on your own documents only

    The corpus is your directives and manuals. Nothing is answered from general internet knowledge.

Who it is forWhere it makes sense

  • HR and internal comms

    Holiday, travel expenses, home office, onboarding. The questions that arrive one at a time and always to the same person.

  • IT helpdesk

    Access, password rules, MFA, what to do when a laptop is lost. First-line answers that are already written down somewhere.

  • Field and shift teams

    People who cannot open a 60-page PDF on a phone between two jobs but can ask a question.

  • Regulated operations

    Where the answer has to be defensible. A citation to a section is the difference between a usable tool and an unusable one.

IntegrationsRuns on what you already have

  • SharePoint
  • Google Drive
  • Confluence
  • Notion
  • Microsoft Teams
  • Slack
  • Intranet / CMS
  • PDF and Office files
  • Entra ID permissions
  • REST API

The list is not exhaustive. We connect systems that are not here as long as they have an interface.

Want this in your business?

A no-obligation call with someone who builds these. We go through your brief and say what is realistic and what is not.

Book a consultation