The nurse spends half the day on the phone
Try thisSee what the doctor has ready before the patient arrives.
AI assistant · MediCare Clinic
Dialling
0:00call length
Turn the assistant’s voice on inside the demo.
- 10turns in the demo call
- 3screening questions for warning signs
- 1call summary saved to the record
The demo runs on made-up data. Figures describe the demo set-up, not client results.
I want thisBooking by phone and a brief for the doctor from the call and the record
The doctor knows why the patient is coming before they walk in.
The assistant takes patient calls: it books, moves appointments and answers routine questions. When a patient mentions symptoms, it asks a few screening questions and, if there are warning signs, sends them to emergency services. From the call and the record it then prepares a short brief for the doctor, so there is no scrolling during the visit. We connect to your practice system through its interface and replace nothing.
Who it is forPractices, clinics, dental and aesthetic medicine
Delivered as part ofAI implementation
What the customer gets
Calls, arranges an appointment in their own language, answers a few questions and gets a text with the confirmation and instructions.
Doctor and practice manager
The doctor opens the record and the brief is already there: history in short, the last visit, medication, allergies and what the patient said on the phone. The nurse can look after the patients in the waiting room.
How it worksStep by step
The patient calls or writes
By phone, web or text, at any time. Meanwhile reception looks after whoever is already at the desk.
Books and asks about symptoms
Writes the appointment straight into your system. If the patient mentions symptoms, it asks since when, how bad they are and what medication they take.
Prepares a brief for the doctor
Before the visit, the record has one page: history, medication, allergies, what the patient said and what to ask.
Sends instructions and a reminder
A text or e-mail with the confirmation, instructions for the type of visit and a reminder the day before.
Watches what is changing
An overview of calls, reviews and feedback shows where a problem is forming before it becomes a complaint.
What it doesWhat it needs in production
A brief for the doctor before the visit
One page from the record and the call: history in short, the outcome of the last visit, medication, allergies, what the patient reported and what to ask.
A patient line: phone, web, text
Bookings, changes, parking, late arrivals and routine questions, including out of hours. The result goes straight into your system.
Warning signs escalate at once
Chest pain, neurological symptoms or a worsening condition: the assistant directs the patient to emergency services and alerts staff with the transcript.
Communication around the visit
Confirmation, instructions for the type of visit (fasting, what to bring, which entrance), a reminder the day before and the doctor’s instructions afterwards.
An overview across sites
Where capacity is short, which complaint keeps recurring, how reviews are moving. So problems surface before the monthly report.
Connected to your practice system
We do not replace it. We connect through interfaces to Medicus, Stapro, Doctolib, laboratories and your booking system.
GDPR and health data
Identity checks before any sensitive data is released, a record of every conversation, data in the EU and contractual safeguards.
Several languages
Czech, English, German, Slovak and Ukrainian. For international patients and tourist areas.
Who it is forWhere it makes sense
Private GPs and specialists
Cardiology, dermatology, gynaecology, internal medicine. Bookings and patient contact without an overloaded nurse.
Dental and orthodontic practices
Many calls, frequent rescheduling, acute pain. The assistant books, reschedules and puts acute cases through to the on-call dentist.
Aesthetic medicine
Long questions before a consultation and sensitive privacy. The assistant answers general questions and books the consultation; advice always comes from a doctor.
Multi-site clinics
One assistant for every site, shared rules and a separate diary for each.
Laboratories and imaging
Bookings, fasting and preparation instructions, collection details, a message when results are ready.
Pharmacies and home care
Medication reminders, questions within approved material, arranging home visits. Clinical questions always go to a pharmacist or nurse.
IntegrationsRuns on what you already have
- Medicus
- Stapro AMIS*HD
- Mediox
- PCDoktor
- Doctolib
- Synlab / Aeskulab interfaces
- Twilio (voice and SMS)
- Google reviews
- Microsoft Teams / Outlook
- Your own system via a secure API
The list is not exhaustive. We connect systems that are not here as long as they have an interface.
Want this in your business?
A no-obligation call with someone who builds these. We go through your brief and say what is realistic and what is not.
Book a consultation