All demos
AI Phone Call · live demo

AI takes reservations for you

Your phone is ringing but no one has time to pick up. With our AI assistant, this never happens — it takes every call, understands the request and creates a reservation. Automatically. Instantly.

90%calls without staff
24/7availability
<2sresponse time
AI

AI Assistant · The Golden Oak

In call · 0:01
AIGood afternoon, The Golden Oak, how can I help you?
Live demo

How it actually works, step by step

No engineering jargon, no system migration as a prerequisite. This is exactly what the client gets the day we go live.

  1. 01

    1) Phone rings outside capacity

    Rush, evenings, weekends, lunch break. AI picks up instead of letting the caller hang up. The line is never busy.

    Inbound 19:42After hours
    "Hi, I'd like to book a table for four on Friday."CS
  2. 02

    2) Understands in the caller's language

    CS, EN, DE, SK, PL, UA out of the box. Detects the intent (booking, info, change, urgent) and the tone.

    CSENDESKPLUA
    Intent: booking · 4 people · Friday · eveningparsed
  3. 03

    3) Writes the booking to your POS

    Finds an open slot in your POS or calendar, fills the detail (party, time, allergens, location) and writes via API.

    Storyous · open tables
    Fri · 6:00 PM
    Main hall · 4 ppl
    Fri · 8:30 PM
    Lounge · 4 ppl
    Booked
  4. 04

    4) SMS confirmation and reminder

    Confirmation goes out within a minute of the call, reminder the day before. Fewer no-shows without manual work.

    SMS · confirmation
    Table for 4 on Friday 8:30 PM. Lounge. Gluten-free menu ready. Thank you!
    Confirmation
    < 1 min
    Reminder
    day before
  5. 05

    5) Hands over to a human if needed

    Anything non-standard (complaint, ambiguous request, urgent pain) is warm-transferred to the right person with a one-line context.

    Caller has a complaintNegative sentiment in voice
    Warm-transfer to managerHanded over with a one-line context
Who it fits

Tailored to your type of operation

Restaurants, cafés, bars

Reservations, table changes, takeaway, allergen and menu Q&A, opening hours. AI picks up every call in the kitchen rush.

Dental & specialist practices

Booking, rescheduling, acute pain routing to on-call dentist. Quietly reduces missed-call no-shows.

Auto repair shops

Service appointments, status of an ongoing repair, ETA, simple price quotes. Frees the front desk during peak service-bay hours.

Apartments, pensions, hostels

Check-in info, parking, late arrivals, basic concierge. Same coverage 24/7 as bigger hotels without a night receptionist.

Salons, beauty, wellness

Booking by service and therapist, price list, availability of preferred staff. Multilingual for tourist locations.

Small B2B + professional services

Reception line for accountants, lawyers, advisors. Qualifies the inquiry, books a consultation slot, routes urgent matters.

What the AI handles

Features you get from day one

24/7 phone line

AI picks up every call, including evenings, weekends and the lunch rush. The line is never busy and the customer never hears voicemail.

Multilingual natively

Czech, English, German, Slovak, Polish, Ukrainian out of the box. Same brand tone in every language.

Booking + reschedule into your POS

Reads availability and writes the booking back into your POS or calendar via API. No double-bookings, no spreadsheet middleman.

SMS confirmation + reminder

Confirmation sent right after the call, reminder the day before. Cuts no-shows without extra staff work.

Smart handover to a human

If the AI cannot resolve something or hears frustration, it warm-transfers to the right person with a one-line context summary.

Call analytics + sentiment

Every call gets a transcript, intent label and sentiment score. Daily summary in your inbox.

Recording + GDPR audit log

Calls recorded with consent, encrypted, audit log of every transcript. EU data residency.

Sits on top of your existing stack

No phone-system replacement. We plug into your existing POS, scheduling system, CRM and telco via API.

Customer perspective

Step by step on the user side

  • Calls the restaurant → natural conversation → reservation confirmed via SMS
Owner perspective · restaurant owner

Restaurant owner

Reservation dashboard
call recordings
AI handles 90% of calls without staff
Integrations

Plugs into your existing stack

PMS platforms, channel managers, smart locks and messaging channels. If your system isn't listed, just ask, most integrations ship in a few days.

  • Storyous (POS)
  • Dotykačka (POS)
  • Reservio
  • TableMate
  • Google Calendar
  • Twilio (voice + SMS)
  • Slack
  • Microsoft Teams
  • Voxbone / SIP trunk
  • Custom REST API
Why it makes sense

What this solution gives your business

Live in weeks
No months of prep work. We launch a pilot in weeks and roll out the full deployment right after it validates.
Your data stays with you
Runs on your infrastructure or an EU region. Encryption, audit logs, GDPR and NIS2 compliance are the baseline.
Custom integrations
CRM, ERP, helpdesk, e-shop, phone system, we connect to your existing stack instead of rewriting it.
Long-term ownership
Monitoring, model tuning, regular reports. We don't just hand over the project, we own the outcome with you.
Ready for a demo of your own?

Your Idea? We'll Build It.

Every business is unique. Tell us what takes your team the most time, and we'll design an AI agent tailored exactly to your needs. From concept to deployment in weeks, not months.

Let's Discuss Your Idea