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Booking platform with AI optimisation · live demo

A reservation system that prevents no-shows before they happen

A full reservation platform you can run on top of your existing tools. Visitors book through the web widget, a phone call, WhatsApp, or directly at reception, all flows land in the same calendar. AI suggests slots based on staff availability and historical demand, predicts which bookings are likely to no-show and sends an extra reminder, and gives the manager a live dashboard across all locations.

−40%no-show rate
<5sto confirm a booking
1calendar across channels
Live demo

How it actually works, step by step

No engineering jargon, no system migration as a prerequisite. This is exactly what the client gets the day we go live.

  1. 01

    1) Customer makes a booking

    Via the web widget, WhatsApp, phone (AI voice line) or directly at reception. Every channel writes into the same calendar.

    WhatsAppBookingWeb chat
    "I just arrived, I need the door code."21:34
  2. 02

    2) AI proposes a slot

    Based on staff availability, historical demand and customer preferences. Open slots appear ranked by likelihood the customer actually arrives.

    PMS record Verified
    GuestJan Novák
    UnitApartmán 3B
    Stay19.–22. 5. 2026
    PaymentPaid
  3. 03

    3) Confirmation + pre-visit instructions

    SMS confirmation within a minute, service-tailored pre-visit instructions (what to bring, parking, fasting), one-tap reschedule / cancel link.

    Door code
    4 7 2 9 #
    WiFi
    ApartKV-Guest
    welcome2024
    Parking
    P-12
    left of entrance
  4. 04

    4) No-show prediction

    AI computes a risk score. High-risk bookings get an extra reminder 2 h before the appointment; repeated no-show customers see a deposit prompt at the next booking.

    Guest reports"No hot water"
    AI suggests fixRestart boiler / wait 30 s
    Escalates to managerTicket #4821 · 15 min SLA
  5. 05

    5) Live dashboard + insights

    Manager sees occupancy across locations, no-show rate per resource, peak-hour heatmaps and AI alerts on emerging trends.

    Clinic sentiment94% positive · 312 interactions / week
    Unhappy patient"Waited almost an hour"
    Alert to managerTicket #2173 · before a review appears
Who it fits

Tailored to your type of operation

Restaurants, cafés, bars

Smart table-booking with party-size aware slotting, allergen notes, deposit collection for groups. Auto-fills cancelled slots from a waiting list.

Clinics, dental, aesthetic

Per-doctor, per-room scheduling with treatment duration, pre-visit forms, GDPR-compliant identity verification before booking sensitive procedures.

Salons, beauty, wellness

Stylist/therapist selection, service combos, package deals, deposits to cut no-shows, repeat-booking suggestions.

Sports facilities, gyms, courts

Court / lane / equipment booking with dynamic pricing for peak hours, group lessons, recurring bookings, weather-aware cancellation policies.

Coworking, meeting rooms

Desk + meeting room booking with capacity rules, credits, recurring bookings, integrations with door access systems.

Workshops, courses, events

Class scheduling with capacity caps, waiting lists, recurring sessions, certificates after completion, payment on signup.

What the AI handles

Features you get from day one

Multi-channel intake

Web widget, WhatsApp, phone (with AI voice line), reception walk-ins, integrated email, all flows write to the same calendar in real time.

Smart slot suggestions

AI proposes slots based on staff availability, historical demand, customer preferences and travel time between locations. Cuts manager decision time to seconds.

No-show prediction

Per-booking risk score using past behaviour, booking lead time, channel, payment status. High-risk bookings get an extra reminder + optional deposit prompt.

SMS + email reminders + follow-up

Automated confirmation, day-before reminder, post-visit follow-up. Templates per service, in customer's language, with one-tap reschedule / cancel links.

Multi-location, multi-resource

Run one or fifty branches off a single setup. Per-location working hours, per-resource (staff / room / equipment) calendars, central reporting.

Online payment + deposits

Stripe / GoPay / Comgate integration for booking deposits, full prepayment or pay-on-spot. Refund rules per service, automatic on cancellation.

Reporting + AI insights

Live occupancy, no-show rate, revenue per resource, peak-hour heatmaps. AI surfaces trends (drop on Mondays, new customer source) before you read the numbers.

Sits on top of your existing stack

No PMS / POS replacement. Two-way sync with Google Calendar, Microsoft 365, Reservio, Storyous, Doctolib, custom CRM via API.

Customer perspective

Step by step on the user side

  • Picks a service → sees real availability → confirms in seconds → gets SMS reminder → reschedule one tap away
Owner perspective · operations manager

Operations manager

Single calendar across channels
no-show rate down
multi-location overview
staff utilization heatmap
automated reminders + waiting list filling.
Integrations

Plugs into your existing stack

PMS platforms, channel managers, smart locks and messaging channels. If your system isn't listed, just ask, most integrations ship in a few days.

  • Google Calendar
  • Microsoft 365 / Outlook
  • Reservio
  • Storyous (POS)
  • Doctolib
  • Stripe
  • GoPay / Comgate
  • Twilio (SMS)
  • WhatsApp Business
  • Custom REST API
Why it makes sense

What this solution gives your business

Live in weeks
No months of prep work. We launch a pilot in weeks and roll out the full deployment right after it validates.
Your data stays with you
Runs on your infrastructure or an EU region. Encryption, audit logs, GDPR and NIS2 compliance are the baseline.
Custom integrations
CRM, ERP, helpdesk, e-shop, phone system, we connect to your existing stack instead of rewriting it.
Long-term ownership
Monitoring, model tuning, regular reports. We don't just hand over the project, we own the outcome with you.
Ready for a demo of your own?

Your Idea? We'll Build It.

Every business is unique. Tell us what takes your team the most time, and we'll design an AI agent tailored exactly to your needs. From concept to deployment in weeks, not months.

Let's Discuss Your Idea