All demos
Briefing for the doctor + patient front door · live demo

AI gives the doctor context before the patient walks in

We sit on top of your EHR via API. We pick up every call (booking, rescheduling, multilingual FAQ), assemble a one-page briefing for the doctor from the patient history, current meds, allergies and the call, and run a control room that watches sentiment and capacity across locations in real time.

0missed patient calls
<1 minpre-visit brief read time
24/7patient front door
Pre-visit briefing
14:40 · in 3 min
IDPT-248917
Anna Dvořáková
F · 38 yrs · VZP 111
Last 12 Feb · HT follow-up, Lozap 50 continued
Reason for visitScheduled hypertension follow-up + new chest pain (from intake call)
BP
142/88 mmHg
target <140/90
HR
78 bpm
stable
BMI
24
normal
Adherence
100 %
refill 31 d ago
Active problems & meds
I10Hypertension2 yrs
J45Asthma8 yrs
Lozap50 mg · 1-0-0
filled 31 d ago
Ventolininhal. · sos
2 puffs/month
Allergy:Penicillin(skin reaction)
From call · 19:42 · 2:14
Chest pain since the morning, about 4 out of 10. No radiation, no dyspnea, no sweating.
NegativeRadiation · dyspnea · sweating
PositivePain 4/10, acute onset (morning)
Live demo

How it actually works, step by step

No engineering jargon, no system migration as a prerequisite. This is exactly what the client gets the day we go live.

  1. 01

    1) Patient calls or writes

    Phone, web or SMS, any time, including out of hours. AI picks up in the patient's language so reception can focus on whoever is already in the room.

    Phone 24/7Clinic websiteSMS
    "Hi, I'd like to book a check-up."19:42
  2. 02

    2) Books the slot and runs a quick screening

    Booking or rescheduling straight into your EHR and scheduling system via API. Alongside that, AI asks a few short questions: since when, intensity, current meds, allergies.

    Available slots
    Wed 13 May · 09:20
    MUDr. Nováková
    Thu 14 May · 14:40
    MUDr. Nováková
    Picked
    Fri 15 May · 11:00
    MUDr. Procházka
  3. 03

    3) Builds a brief for the doctor

    Before the visit, a one-pager appears on the patient card: condensed history, last visit outcome, current meds, allergies, what the patient said when booking, things to ask and possible red flags. Read in a minute, no scrolling through the EHR.

    Pre-visit brief 14:40
    PatientDvořáková, 38 · F
    Last visit12 Feb · hypertension
    MedsLozap 50 · ACC 200
    AllergiesPenicillin
    From call"Chest pain since morning, ~4/10"
    Ask aboutBP, dyspnea, ECG?
  4. 04

    4) Talks to the patient around the visit

    SMS or email with the booking confirmation, instructions tailored to the type of visit (fasting, what to bring, parking, which entrance), a reminder the day before and a follow-up after.

    SMS · reminder day before
    Tomorrow 14:40 with Dr. Nováková. Please come 10 min early, bring your insurance card and a list of current medications.
    Before visit
    Fast 8 h
    water OK
    After visit
    Follow-up
    in 7 days
  5. 05

    5) Control Room watches sentiment and capacity

    An AI layer over calls, reviews (Google, Doctolib) and feedback, in real time: emerging negative trend at a location, recurring complaint type, capacity bottlenecks per doctor. Not another dashboard, just a faster decision.

    Clinic sentiment94% positive · 312 interactions / week
    Unhappy patient"Waited almost an hour"
    Alert to managerTicket #2173 · before a review appears
Who it fits

Tailored to your type of operation

Private GP & specialist clinics

Cardiology, dermatology, gynaecology, internal medicine. First-line patient contact, appointment management and follow-up without burning out the front desk.

Dental & orthodontic practices

High call volume, lots of rescheduling, time-sensitive pain calls. AI books, reschedules and routes acute pain to on-call dentist instantly.

Aesthetic medicine & dermatology

Long pre-consultation Q&A, sensitive privacy. AI answers product or procedure questions, qualifies leads and books consultations. Always hands off to a licensed doctor before any binding advice.

Multi-location chains

One assistant across every location, central rules, per-clinic schedule, comparable sentiment and capacity reporting between branches.

Labs, imaging & diagnostics

Bookings, fasting and preparation instructions, lab pickup info, result-ready notifications over SMS, email or voice call.

Pharmacies & home care

Refill reminders, medication Q&A within an approved knowledge base, scheduled home-visit coordination. Non-trivial clinical questions always go to a pharmacist or nurse.

What the AI handles

Features you get from day one

Pre-visit briefing for the doctor

AI assembles a one-card brief from the EHR and the call before the patient walks in: condensed history, last visit outcome, current meds, allergies, what the patient reported on the call, things to ask, possible red flags. Doctor reads it in under a minute.

AI patient front door (phone, web, SMS)

Takes incoming calls and web messages 24/7: booking, rescheduling, parking, late arrivals, basic FAQ, multilingual. Asks light pre-screening questions (since when, what intensity, current meds) and writes the result straight into the EHR.

Sentiment & capacity control room across locations

Standard reports show visit count and revenue. AI on top of that flags in real time: a negative trend forming at a specific location, recurring complaint types, capacity bottlenecks per doctor or per room, and review drift on Google or Doctolib. Decisions land in hours, not weeks.

Patient communication around the visit

Booking confirmation, pre-visit instructions tailored to the type of visit (fasting, what to bring, parking, which entrance), reminder the day before, post-visit follow-up with the doctor's instructions. Over SMS or email, in the patient's language.

Sits on top of your existing stack via API

No PMS or EHR replacement. We integrate with Medicus, Stapro, Doctolib, lab interfaces and your scheduling system through API and cover the areas these tools don't typically address.

GDPR & medical-grade compliance

Identity verification before any sensitive data is released, audit log of every conversation, EU data residency, clear contractual setup for healthcare regulators.

Clinical red flags escalate instantly

Chest pain, neurological symptoms, an unhappy tone or repeated complaints go to the on-call person in seconds, with the full transcript attached.

Multilingual, branded tone

Czech, English, German, Slovak, Ukrainian out of the box. Tone of voice tuned to your clinic. Useful for international patients, expat clinics and tourist locations.

Customer perspective

Step by step on the user side

  • Calls or messages the clinic → AI answers in their language → quick screening (symptoms, urgency) → slot booked or rescheduled in the EHR → SMS confirmation + tailored instructions → reminder before the visit → follow-up after
Owner perspective · clinic owner / clinical lead

Clinic owner / clinical lead

Doctor opens the patient card and the pre-visit brief is already there: condensed history
last visit notes
current meds
allergies
what the patient said during pre-screening
and a list of things to ask. Reception keeps focus on on-site patients
every call is answered
and a control room shows where capacity
sentiment or reviews are starting to drift.
Integrations

Plugs into your existing stack

PMS platforms, channel managers, smart locks and messaging channels. If your system isn't listed, just ask, most integrations ship in a few days.

  • Medicus
  • Stapro AMIS*HD
  • Mediox
  • PCDoktor
  • Doctolib
  • Synlab / Aeskulab interfaces
  • Twilio (voice & SMS)
  • Google Reviews API
  • Microsoft Teams / Outlook
  • Custom EHR via secure API
Why it makes sense

What this solution gives your business

Live in weeks
No months of prep work. We launch a pilot in weeks and roll out the full deployment right after it validates.
Your data stays with you
Runs on your infrastructure or an EU region. Encryption, audit logs, GDPR and NIS2 compliance are the baseline.
Custom integrations
CRM, ERP, helpdesk, e-shop, phone system, we connect to your existing stack instead of rewriting it.
Long-term ownership
Monitoring, model tuning, regular reports. We don't just hand over the project, we own the outcome with you.
Ready for a demo of your own?

Your Idea? We'll Build It.

Every business is unique. Tell us what takes your team the most time, and we'll design an AI agent tailored exactly to your needs. From concept to deployment in weeks, not months.

Let's Discuss Your Idea